Desku

Desku is an AI-powered customer support software designed for ecommerce and SaaS, aiming for faster service via a unified inbox, AI, and automation.

Desku minimizes workload and improves customer satisfaction with features like AI-driven chatbots, conversation automation, instant reply suggestions, and efficient ticket summaries.

Desku's platform also offers a shared inbox for team collaboration, omnichannel support, ticket assigning, customer detail aggregation, and live chat options for real-time interaction.

For a detailed description, please visit their website: Desku.

Desku pricing plans:

1. Startup: $9 per user per month, suitable for startups, offering basic features like ticketing system, AI chatbot, shared inbox, unlimited articles, and workflow automations.
2. Team: $19 per user per month, designed for small teams, includes all features from the Startup plan plus Shopify and WooCommerce store integrations, whitelabel & CNAME, and Zapier integration.
3. Business: $29 per user per month, ideal for businesses, extends Team features with Facebook, WhatsApp, Instagram integrations, webhook, and advanced reporting.

All plans come with a 14-day free trial and do not require a credit card to start.

For more detailed information, visit the Desku Pricing page.